We want to ensure that you have a clear understanding of our business relationship with you. As such, please take a moment to familiarize yourself with our Terms and Conditions, which apply to all legal relationships involving nicegrower.com as the seller and/or supplier of products. These terms cover our offers, product information, and how we handle orders. We value transparency and believe it’s important for you to stay informed. We may make updates to these Terms and Conditions from time to time, so we encourage you to review them regularly. To make it easier for you, we’ll always provide the Last edited date below to indicate the most recent changes.
WHO ARE WE?
We are nicegrower.com. When we refer to ourselves in these Terms and Conditions, we’ll use terms like “we,” “us,” or “ours.” Here’s our registered address, just so you know where to find us:
351 Maliwan Rd. Moo 7
Ban Thum, Muang Khon Kaen
Khon Kaen, Thailand 4000
VAT Registration: GB410892900
Policies Governing this website:
Please review our Privacy Policy. It’s all about how we handle your information – what we collect, why we collect it, and how we use it. We don’t share data with 3rd party companies . It’s important to us that you feel comfortable and informed about how we handle your personal data.
Please review our Cookie Policy. This policy explains how we use cookies and similar technologies on our website. We’ll break down the types of cookies we use and why we use them, so you can understand what’s going on behind the scenes.
By accessing and using our website, or by signing up for our services, you’re telling us that you’re on board with our Terms and Conditions, including these policies. You understand that we’ll handle your personal information in line with our Privacy Policy, and you’re cool with us using cookies and similar technologies as described in our Cookie Policy.
Intellectual Property
Material found on this website (including, but not limited to, trademarks, logos, photos, etc.) are copyright of nicegrower.com and may not be used without written consent. We reserve any rights not expressly granted herein. If you have any questions or would like to request permission to use our materials, please reach out to us. We’re always open to collaboration and finding ways to share our content in a mutually beneficial manner. Thanks for being awesome and for understanding the importance of protecting intellectual property.
AGE RESTRICTIONS FOR USING OUR WEBSITE
We kindly request that if you are under 18 years old, you refrain from accessing our website, submitting any personal information, or attempting to make purchases of our products or services. We are committed to complying with regulations and guidelines that govern the collection and processing of personal data, and as such, we do not knowingly or intentionally collect any personal information from individuals under the age of 18. We appreciate your cooperation and understanding in upholding these policies.
Product Pricing
All prices specified by us include VAT but exclude costs of transport unless clearly stated. Online buyers will see all pricing and related expenses at the end of the checkout process.
Payment and Billing
Buyers agree to provide current, complete and accurate billing/delivery information for all purchases made at our store.
Right of Refusal
We reserve the right to refuse any order placed on our website. In our sole discretion, we may limit or cancel quantities purchased per individual, household or order. If we change or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was placed.
Delivery Policy
We understand that timely and secure delivery is essential to ensure customer satisfaction. You may select the available delivery option that best suits your preferences and requirements at checkout. We cannot be held responsible for any delays caused by the courier. Once the products are handed over to the courier, they are beyond our control. For any delivery-related inquiries, we can assist you in reaching out to the courier directly.
Once you place an order on our website and the payment is successfully received, we prioritize the packing and shipping process. In most cases, if the order is placed on a working day before 12 pm, it will be processed and shipped on the same day. Orders placed during weekends or holidays will be processed on the following working day. Occasionally, we may experience high order volumes, leading to a processing delay of 1-2 days. We apologize in advance for any inconvenience caused.
Upon delivery, we kindly request buyers to carefully inspect the packaging for any signs of damage. If any damage is observed, it is important to unpack the product and assess its condition. In the event of any damage, we advise you to promptly contact us immediately. We encourage buyers to document the examination process through photographs or videos as evidence to facilitate a swift resolution to the issue.
Our goal is to ensure your satisfaction throughout the delivery process, and we strive to provide timely and reliable service. Should you have any further questions or concerns regarding our delivery policy, please feel free to reach out to us.
Return Policy
At Nicegrower.com, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward return policy to make the process easy for you.
1. Eligibility for Returns
– Items must be returned within 130 days from the date of delivery. – Products must be unused, in their original condition, and with all original packaging and tags intact.
2. How to Initiate a Return
– To initiate a return, please contact us within the 30-day return period. We will guide you through the return process and provide you with the necessary instructions. – Please provide the order number and a clear reason for the return.
3. Return Shipping
– The customer is responsible for the return shipping costs, unless the return is due to a mistake on our part or a defective product. – We recommend using a trackable shipping service to ensure that the returned items reach us safely.
4. Refunds and Processing Time
– Once we receive the returned items and verify their condition, we will process the refund. – Refunds will be issued to the original payment method used during the purchase. – Please allow for a processing time of up to 5 business days from the date we receive the returned items.
Please note that this return policy applies to purchases made directly from Nice Growers official website, nicegrowers.com. If you have any further questions or concerns regarding returns, we are here to help. We value your satisfaction and will do our best to make your shopping experience with us a positive one.
Disclaimer and Limitation of Liability Policy
1. Information Accuracy
The information provided on nicegrower.com is for general informational purposes only. While we strive to ensure the accuracy and timeliness of the information, we make no guarantees or warranties of any kind, whether express or implied, regarding the completeness, reliability, or suitability of the information. Any reliance you place on such information is strictly at your own risk.
2. Product Disclaimer
The products available on nicegrower.com are intended for legal use in accordance with the applicable laws and regulations of your jurisdiction. We do not promote the use of our products for illegal purposes. It is your responsibility to understand and comply with the laws and regulations in your area.
3. Limitation of Liability
Nicegrower.com, its directors, employees, and affiliates shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to or use of nicegrower.com. This includes, but is not limited to, any errors or omissions in the content, loss of data, loss of profits, or any damages resulting from the use or inability to use our website or products.
4. Third-Party Websites
Our website may contain links to third-party websites that are not under our control. We have no control over the nature, content, and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorsement of the views expressed within them.
5. Indemnification
By using nicegrower.com, you agree to indemnify and hold nicegrower.com, its directors, employees, and affiliates harmless from any claims, demands, or damages, including reasonable attorney fees, arising out of your use of our website or violation of these policies.
These Terms and Conditions, or any separate agreements whereby we provide you products and services, and any documents they refer to shall be governed by and construed in accordance with the laws of Thailand.
*Please carefully read and understand this disclaimer and limitation of liability policy. By using nicegrower.com, you acknowledge and accept these terms.
